I received my contacts from Visionarmy promptly as expected. However, due to the inefficiency of the post office in my area, my contacts got lost for a frustrating three weeks. I want to emphasize that this issue had nothing to do with Visionarmy's service. Thankfully, Visionarmy provided me with a receipt and confirmation number for my delivery, which allowed me to communicate with the post office and investigate what went wrong. After leaving a review expressing my concerns, Visionarmy proactively reached out to me and offered their assistance in dealing with the post office's lack of information. To my surprise, Visionarmy even offered to resend my order free of charge. I am incredibly impressed with their outstanding customer support, and I cannot wait to continue purchasing from them in the future.