I have ordered from this company before, and I must say that their delivery is incredibly fast! Typically, I receive my order within just 2 days of placing it. However, during my last order, they accidentally forgot to include one box of lenses. This meant that I only had one box for one eye instead of the two boxes I needed for both. I immediately reached out to them via email, and I was pleasantly surprised by the prompt response from James. He apologized profusely and offered me his utmost assistance. Although mistakes can happen, their excellent customer service definitely made up for it. I highly recommend them!