I placed an online order for lenses again, but unfortunately, they never arrived due to being lost in transit. However, when I reached out to customer service online, I was pleasantly surprised by their efficient and friendly assistance. They immediately worked on tracing the first order and promptly reshipped it to me. Two days later, I received my lenses, which were of great quality. The service I received was brilliant, and I am confident in using this company again in the future. I will certainly be recommending them to my friends and family.